Data protection

General note and mandatory information

Responsible  body (=company)

The responsible data processing unit on this website is:

Charamel GmbH
Norbert Helff, Alexander Stricker
Richard-Wagner-Str. 39
50674 Cologne/ Germany

The responsible body, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, contact details, etc.).

Revocation of your consent to data processing

Only with your express consent some processes of data processing are possible. A revocation of your already given consent is possible at any time. For the revocation an informal message by e-mail is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to complain to the competent authority

In the event of a breach of data protection law, as affected person you have the right of an appeal to the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the data protection officer of the federal state in which the headquarter of our company is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html. German right for data protection is quilty.

Right to data portability

You have the right to order the transfer of your data to you or to a third parties for all data that we process on the basis of your consent or in fulfillment of a contract automatically. We provide these data in a machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.

Right to information, correction, blocking, deletion

You have the right at any time within the scope of the applicable legal provisions to provide free information about your stored personal data, source of the data, their recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data. In this regard and also to further questions on the subject of personal data, you can always contact us via the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as a site operator, our website uses an SSL or TLS encryption. Thus, data that you submit via this website, are not readable for others. You will recognize an encrypted connection at the “https: //” address bar of your browser and at the lock icon in the browser bar.

Server log files

With Server log files, the website provider automatically collects and stores information that your browser automatically sends to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

There is no merge of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Data transmission at the conclusion of the contract for sale of goods and delivery

Personal data will only be transmitted to third parties if there is a need in the context of the contract. Third parties may be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly consented to this.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Registration on this website

To use certain features, you can register on our website. The transmitted data serve exclusively for the purpose of the use of the respective offer or service. All mandatory information requested during registration must be fully given. Otherwise we will reject the registration.

In case of important changes, for technical reasons for example, we will inform you by e-mail. The e-mail will be sent to the address given during registration or order process.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation an informal message by e-mail is sufficient. The legality of the already completed data processing remains unaffected by the revocation.

We store data collected during registration for the period you are registered on our website. Your data will be deleted after cancellation of your registration. Legal retention periods remain unaffected.

Contact Form

Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions. A disclosure of this data will not take place without your consent.

The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation an informal message by e-mail is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data submitted via the contact form will be stored from us until your request to delete data, your revocation to storage data or no longer need to store data. Mandatory statutory provisions – especially retention periods – remain unaffected.

Duration of posts and comments

Posts and comments and related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or deleted for legal reasons.

The contributions and comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). A revocation of your already given consent is possible at any time. For the revocation an inoformal messag by e-mail is sufficient. The legality of already completed data processing operations remains unaffected by the revocation.

Subscribe to comments

You can subscribe to comments as registerd user on our website. With a confirmation e-mail, we check whether you are the owner of the given e-mail address. You can unsubscribe comments at any time by using a link located in the subscription email. Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

YouTube

For integration and presentation of video content, our website uses plugins from YouTube. Provider of the video portal is the YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit a page with an integrated YouTube plug-in, it will connect to YouTube’s servers. YouTube will find out which of our sites you’ve visited.

YouTube may associate your browsing behavior directly with your personal profile should you be logged into your YouTube account. By logging out before usage you have the option to prevent this.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For details on how to handle user information, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy.

Vimeo

For integration and presentation of video content, our website uses plugins from Vimeo. Provider of the video portal is the Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When a page with integrated Vimeo plugin is called, a connection to the servers of Vimeo is established. Vimeo learns by this, which of our pages you have called. Vimeo learns your IP address, even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.

Vimeo can assign your surfing behavior directly to your personal profile. By logging out before you have the option to prevent this.

For details on how to handle user information, see the Vimeo Privacy Policy at https://vimeo.com/privacy.

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our offer more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (for example shopping cart), takes place on the basis of Art. 6 para. f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically flawless and smooth provision of our services. If other cookies are set (eg for analysis functions), they will be treated separately in this privacy policy.

Google Analytics

Our website uses functions of the web analytics service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually the US.

Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.

IP anonymization

We use Google Analytics in conjunction with the IP anonymization feature. It ensures that Google shortens your IP address within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission into the United States. There may be exceptions where Google transmits the full IP address to a server in the United States and shortens in the US. Google will use this information on our behalf to evaluate your use of the website, to report on website activity, and to provide us with other services related to website activity and internet usage. There is no merger of the Google Analytics transmitted IP address with other Google data.

Browser Plugin

The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted. Likewise, you can prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Disable Google Analytics.

For details on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

To fully comply with legal data protection requirements, we have entered into a contract processing agreement with Google.

Demographics in Google Analytics

Our website uses the demographics feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. An assignment of the data to a specific person is not possible. You can disable this feature at any time. This is possible through the ad settings in your Google Account or you are generally prohibited from collecting your data through Google Analytics, as explained in the section “Objection to Data Collection”.

PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you entered will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.

Stripe

Our website allows payment via Stripe. Provider of the payment service is the Stripe, 510 Townsend Street, San Francisco, CA 95103, United States

When paying with Stripe (stripe payment gateway), Stripe collects various personal information from you. For details, see the Stripe privacy policy at: https://stripe.com/privacy.

Stripe uses cookies to optimize the stripe payment gateway. This optimization constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Cookies are small text files that your web browser stores on your device. Stripe cookies remain on your device until you delete them. For details on using stripe cookies, see: https://stripe.com/checkout/legal.

The transmission of your data to Stripe is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). A revocation of your already given consent is possible at any time. Past data processing operations remain in effect when revoked.

Source: Datenschutz-Konfigurator von mein-datenschutzbeauftragter.de